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By By Niall Sinclair
Published on November 11, 2009
The director of knowledge management at Bangkok University's Institute for Knowledge and Innovation, Niall Sinclair, explains why knowledge management matters in the drive to foster a creative economy. This is the third part in a series by Sinclair, author of "Stealth KM".
Four hundred years ago, the English statesman and philosopher Francis Bacon said: "Knowledge is power".
It's as true now as it was then, except that now the amount of information available to those seeking knowledge has multiplied to almost unimaginable proportions. For instance, entering the term "knowledge management" to a Google search results in 9.21 million responses.
So, what has this to do with Thailand's desire to become a creative economy?
Creativity is dependent on the use of knowledge, either already held or waiting to be discovered, by those individuals who form the workforce of the economy. And if those people want to be creative and innovative, they must manage their sources of information and knowledge efficiently. The discipline known as knowledge management (KM) can help them to do so - as many others have already discovered. Hence, the 9.21 million responses delivered by Google.
KM is a business discipline, with supporting tools and techniques, that helps people and organisations manage their knowledge as an asset: an asset that is captured, stored, shared and made accessible to those who need it. KM can help organisations to build and manage a knowledge foundation from which creativity and innovation can grow. It also helps to build bridges between islands of organisational knowledge.
KM is especially effective when used by communities and work teams that share a similar business goal and face the same environmental challenges. Communities are really the gatekeepers of organisational knowledge, being aware of where to find the knowledge they need and whom they need to share it with. Even if there is no formal KM strategy in play, the facilitation of communities can have a beneficial effect on any organisation. The same is also true of the economy, which comprises many different types of communities of expertise. So, whether Thailand has a formal KM strategy in place or not, it is clear the continued availability, sharing and use of knowledge is the key to enabling the economy to become more creative and that knowledge management is a crucial support function that can help to enable that change.
NIALL SINCLAIR is also founder and managing director of Nterprise Consulting, in Ottawa. He can be reached at niall.s@bu.ac.th or nterprise@rogers.com.
Source: http://www.nationmultimedia.com/worldhotnews/30116294/Knowledge-management-a-vital-factor
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